Privacy Policy
Last updated: February 9, 2026
At DKS Handloom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account or place an order
- Sign up for our newsletter or marketing communications
- Contact us through our website, email, or WhatsApp
- Participate in surveys, contests, or promotions
- Leave reviews or feedback on our products
Personal Information may include:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through payment gateways)
- Order history and preferences
- Communication history with our customer support
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Send promotional emails about new products, special offers, and updates (with your consent)
- Improve our website, products, and services
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party companies that help us operate our business (shipping companies, payment processors, email service providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of our business
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.
Types of cookies we use:
- Essential cookies (required for website functionality)
- Analytics cookies (to understand how visitors use our site)
- Marketing cookies (to deliver relevant advertisements)
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at WhatsApp.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
DKS Handloom